Senior AI judgement for services firms that want to grow without adding headcount.

For owner-led agencies, consultancies and professional services firms of 20 to 200 people. We help you decide what to fix, what to build and who should build it, before you spend a penny on build.

10 minutes. See where you stand on AI control and capacity, and your next move.

Your best people have become the glue between your systems.

Every new client adds more chasing, copying and checking, so growth means hiring.

Why the usual fixes fail

Vendor AI, more licences, chatbots, and agencies selling builds rarely fix the work between systems. They add tools while the firm stays dependent.

Most agentic projects will not survive the forecast

Gartner forecasts that more than 40% of agentic AI projects will be cancelled by the end of 2027, mostly for cost, unclear value, or weak risk controls. Strategy has to come before build: decide what to fix, what to build, who builds it and how AI stays under your control.

Source: Gartner press release, 25 June 2025. Not an endorsement of FluentForward. Read the Gartner press release.

The Leverage Board

Judgement on your side of the table

The Leverage Board puts senior AI and operations judgement on your side of the table, so every AI and build decision makes your firm more productive per head and never more dependent on a vendor.

Between sessions, scheduled portal office hours and the AI advisor help you prepare and recall decisions. The decisions stay with people.

What changes when judgement stays with you

  • AI you control, not AI that happens to you.
  • A build partner chosen on merit, not on who pitched first.
  • A roadmap and IP you own, not a vendor's lock-in.
  • More output per person, not more people.
Take the AI Readiness and Governance Audit

10 minutes. See where you stand on AI control and capacity, and your next move.

Built for

Owner-led services firms of 20 to 200 people (agencies, consultancies, professional and managed services) where client work runs on people, inboxes and spreadsheets, and the owner wants growth without adding the same again in headcount.

Where we draw the line

The Board isn't for you if:

  • You sell software. If SaaS or a product is your core business, you need a product team, not a Board.
  • You're under about 20 people. Start with the Audit; the Board pays off once there's a team to multiply.
  • You want a chatbot or a licence. We don't resell tools.
  • You want extra developers. We don't do staff augmentation.
  • You want a multi-year transformation programme. We work in short, visible steps, and you see progress as it happens.

Not sure which side you are on? The Audit will tell you in about ten minutes.

How it works

Three steps in

  1. AI Readiness and Governance Audit

    A short online assessment of where you stand on AI control and capacity, and where leverage is stuck.

  2. Free Audit review call

    Thirty minutes with the practice to sense-check fit and what would matter first. Straight answers, including when the Board is not the right move.

  3. First 90 days on the Board

    Settle what to fix, what to build, who builds it and how AI is controlled, before build budget moves.

Then we keep re-scoring as you grow.

Proof

The CRM was winning. The process was losing.

The owner and ops team stopped bending their process around the CRM and moved to a system built around how their work actually runs.

"We stopped reshaping our process to fit the CRM. We got a system built around how we actually work, and we can see the whole pipeline and client book without hunting through sheets and inboxes."

Energy & utilities (anonymised)

Next step

See if you're a fit.

When the Board says build, we scope it with a partner, your own vendor or us.